Guides, how-tos and the occasional update.
Written for the person who is buying a website or an app for the first time — plain language, numbered steps, and nothing you have to look up.
Latest
- How working with us actually goes, start to finish — The whole thing in plain English — from the first form you fill in to the day your website or app goes live, and what happens after that.
- How to fill in the spec form (and what happens after you press send) — A step-by-step walk through the eight questions on our project form, with tips on what to write when you are not sure.
- How to read your quote — What each part of a 1010 quote means — once-off lines, monthly lines, the deposit, and how to accept it from your portal.
- Your client portal, explained — Every client gets a login. Here is what each tab does and when you would use it.
- Website words explained: domain, hosting, SSL and friends — The words that come up in every website conversation, each explained in a sentence or two.
- Website, web app or mobile app: which one do you actually need? — Three things that sound similar and cost very differently. A quick way to tell which one your business needs.
- How to pay an invoice (card or EFT) — Two ways to settle an invoice, how part payments work, and how to check your balance afterwards.
- How to ask for a change or report a problem — Support tickets are how work happens after launch. Here is how to raise one, what the statuses mean, and how to write one that gets fixed fast.
- What we need from you before we can build — The content, media and logins that keep a project moving — and why the clock pauses when they are missing.
- What is a "live preview", and why does it matter? — The difference between looking at a design and clicking through the real thing — and why we build the second one first.
- What a month of social media management looks like — Week by week: what 1 Stop Media does on a social media retainer, what you approve, and what you get at the end of the month.
- How to prepare for a photo or video shoot — A checklist for the day 1 Stop Media comes to shoot your business, products or property.
How working with us actually goes, start to finish · How to fill in the spec form (and what happens after you press send) · How to read your quote · Your client portal, explained · Website words explained: domain, hosting, SSL and friends · Website, web app or mobile app: which one do you actually need? · How to pay an invoice (card or EFT) · How to ask for a change or report a problem · What we need from you before we can build · What is a "live preview", and why does it matter? · What a month of social media management looks like · How to prepare for a photo or video shoot